What is .SUPPORT?

.SUPPORT is a generic top-level domain (gTLD) intended for support portals, help documentation, and customer service resources.

It is commonly used for knowledge bases and assistance platforms.

Who can register a .SUPPORT domain?

Anyone can register a .SUPPORT domain without restrictions.

It is often used by businesses, software services, and organizations offering support.

Why organizations choose .SUPPORT

  • Clearly communicates support and help content
  • Good fit for knowledge bases and help centres
  • Easy for users to recognize and remember
  • Helps separate support from main websites

History and Background of the .SUPPORT Domain

The .SUPPORT domain extension was delegated in the mid-2010s as part of ICANN's new generic top-level domain program. Delegation refers to the point when a domain extension is officially added to the global domain name system and becomes technically active. It was introduced for help and support resources online.

After delegation, the extension typically went through standard launch phases, including a sunrise period (which allows trademark holders to register names first) before becoming available to the general public. Today, .SUPPORT is commonly used for customer support portals, documentation, and help centres.

Why you might not choose .SUPPORT

While .SUPPORT is clear, there are a few considerations:
  • Content expectations: Visitors may expect fast and updated help information.
  • Brand scope: Less suitable for marketing or content-driven sites.
  • Recognition: Less familiar than traditional extensions like .COM.
  • Use case: Best suited specifically for support content.

Because of these factors, Website.com currently focuses on proven, widely recognized extensions such as .COM, .NET, and .ORG that deliver consistency, affordability, and broad recognition. .SUPPORT domains are not currently available for registration through Website.com.

Similar alternatives available at Website.com

If you're hosting help or support content, consider:

  • .COM – flexible for both main and support sites
  • .NET – suitable for platforms and services
  • .ORG – good for organizations and communities
  • .INFO – strong for knowledge resources

FAQs

Is .SUPPORT suitable for customer service portals?

Yes. It works well for help centres, FAQs, and technical support sites.

Can .SUPPORT be used for internal help systems?

Yes. It can be used for both public-facing and internal support resources.

Can I register a .SUPPORT domain at Website.com?

Not currently. .SUPPORT domains are not available for registration through Website.com.