Pricing

• What is a premium plan?

  Website.com gives you everything needed to create your entire website for free - but premium plans include additional, professional features. With a premium plan, you get a domain name, removal of Website.com ad banners, unlimited web pages, premium technical support and more.

  Explore even more features included with select premium plans, including customized domain emails, advanced Ecommerce capabilities (such as abandoned cart recovery, multiple payment gateway options, unlimited monthly transactions) and more. Feel free to look over the included features for each plan to find the perfect fit for your website!

• What are the benefits of a premium plan?

  With a premium plan, you get a domain name, removal of Website.com ad banners, unlimited web pages, premium technical support, and more.

  A custom domain name gives visitors the feeling that you are legitimate and trustworthy. It is also the name that visitors will remember you by - a unique, powerful domain name can make all the difference!

  Premium plans also include the removal of Website.com ad banners. The removal of Website.com ad banners can greatly boost the professional image of your website.

  Explore even more features included with select premium plans, including customized domain emails, advanced Ecommerce capabilities (such as abandoned cart recovery, multiple payment gateway options, unlimited monthly transactions) and more. Feel free to look over the included features for each plan to find the perfect fit for your website!

• Is web hosting included with my Website.com website?

  We believe everyone deserves to have a web presence! In addition to the site builder, we also host your website for free - included with all free and premium plans.

• Is a personal domain name included with my plan?

  Yes! Gain a professional reputation with a custom domain name, included at no extra charge with all premium plans.

• I already own a domain name, can I use it for my Website.com site?

  All premium plans come with a custom domain name for free, but if you prefer, you are welcome to use one that you already own at no added cost! There are 2 options to use your own domain:

  Option 1)You can keep your domain name with your existing domain registrar, and simply point the site built with the Website.com site builder to your preferred domain name (i.e. Connect Your Domain option).

  Option 2)Transfer your domain to Website.com. A transfer is included for free with a premium plan subscription. With this option, you will get your domain renewal for free.

• Can I get my own personalized email addresses at my domain name?

  Yes! Personalized email addresses @ your domain name (name@yourwebsitename.com) can boost your reputation and professionalism instantly. That's why we include custom email addresses for free with Business and Ecommerce premium plans.

• How can I read incoming mail sent to my custom domain email accounts?

  Business and Ecommerce premium plans include emails at your domain name, plus a mailbox to store your emails. You can read your email anywhere, and even set up emails to be accessed on your phone!

• What are the benefits of choosing a yearly plan term length?

  While you can choose to subscribe to a monthly term, you save even more on your plan by choosing a yearly plan term length. Plus, your setup fee will be waived with a yearly plan term length subscription.

• What are the benefits of premium technical support?

  You will receive premium support with a premium plan. As a premium plan user, you will receive faster service when you submit a ticket or require assistance from our support team!

• Where can I find my billing info?

  Just log into your Member Zone, and you can download your invoice from there.

• Can I cancel my premium plan subscription?

  We have a 30-day money back guarantee! If you are not completely satisfied with our service, you may contact our customer support team within 30 days of sign up to request a refund. We will issue a full refund on your service fees, less any setup fees and any domain registration costs.

• I already have a free website, can I switch it to a premium plan?

  To unlock even more features included with our premium plans, you can upgrade your free plan to a premium plan. With a premium plan upgrade, you will keep your existing content made with your free plan, but simply receive more premium plan features. Website.com ad banners will be removed to give your website a more professional image, you will get a free professional website name, and you'll be able to access more tools within the site builder.

  To upgrade your plan, simply log into your Member Zone and click the "Upgrade" button.

  Alternatively, you can click to upgrade your plan when you're logged into the site builder editor.

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